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You're hired: the basics of customer service
You're hired: the basics of customer service
Publisher
Triune Arts
Publication Date
c1964
Language
English
Video
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Description
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Published Reviews
Table of Contents
From the Video
1. Customer service introduction ( 8 min.)
2. Customer expectations (10 min.)
3. Communicating by phone (4:35)
4. Handling problems (11 min.)
5. Special customers (2:35 min.)
6. Internal customers (6:15 min.)
7. Customer service summary (7 min.).
Author Notes
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Subjects
Subjects
Customer services
Customer services -- Videodisc
Videodisc
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Contributors
Triune Productions
ISBN
9780973332506
NoveList
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