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The civility solution: what to do when people are rude
The civility solution: what to do when people are rude
Author
Forni, P. M
Publisher
St. Martin's Press
Publication Date
2008
Language
English
Book
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Table of Contents
From the Book - 1st ed.
Wisdom and skills
On rudeness
Preventing rudeness : eight rules for a civil life
Accepting real-life rudeness
How to respond to rudeness
Situations and solutions
The near and not so dear : spouses, family, and friends
The neighbors
noisy, nosy, and nice
Workplace woes
On the road, in the air, and aboard the train
The world of service
Digital communication.
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Subjects
Subjects
Body, Mind, & Spirit
Courtesy
Etiquette
Nonfiction
Self Help
More Details
Contributors
Forni, P. M.
Author
ISBN
9780312368494
9781429945578
UPC
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