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Handling difficult people
Handling difficult people
Author
Bloch, Jon P
Publisher
Adams Media
Publication Date
c2013
Language
English
Book
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Table of Contents
From the Book
Introduction : So you know a difficult person? (Who doesn't?)
The big bully
The big mouth
The brick wall
The constant complainer
The drama queen
The know-it-all
The procrastinator
The snooty snob
The temper tantrum type
The two-face
Epilogue: Be not too hard.
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Subjects
Subjects
Conflict (Psychology)
Conflict management
Interpersonal communication
Interpersonal conflict
Interpersonal confrontation
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ISBN
9781440563270
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